Privacy Policy
Effective Date: October 14, 2026
1. Who This Policy Covers
This policy describes how IntelCampus collects, uses, and protects information for Administrators, Teachers, Accountants, Students, and Parents using the IntelCampus school and coaching management platform, including its web admin panel, student/parent web apps, and any branded app built on the same platform.
2. Information We Collect
We collect the following categories of information as part of operating the platform:
Account and identity information: name, email address, phone number, role (Administrator, Teacher, Accountant, Student, Parent), and login credentials (passwords are stored in hashed form, never in plain text).
Student academic records: attendance, exam results, marksheets, assignments, class/section enrolment, and related academic history.
Family and guardian information: parent/guardian name, contact details, and the relationship linking a parent account to one or more student records.
Fee and payment information: fee amounts, payment status, and payment records. Online payments are processed via Razorpay; IntelCampus does not itself store full card or bank account numbers.
Transport and hostel information (where used by a school): routes, stops, and room/bed assignments.
Device and usage information: standard web server logs, and - where notifications are enabled - a browser push-notification subscription identifier.
Content you provide: uploaded documents such as ID photos, notes, and assignment files.
3. How We Use This Information
Information is used to operate the platform's core functions: managing student records, attendance, examinations and results, fee billing and payment tracking, transport/hostel logistics, and communication between schools, teachers, students and parents (including notifications about attendance, fees, results, and school announcements).
4. AI-Assisted Features
Certain features (such as an AI study assistant or an AI-powered admin assistant) send relevant text - such as a student's question or the specific academic content needed to generate a response - to Google Gemini, a third-party AI model provider, in order to generate that response. This data is used only to produce the requested response and is not used by IntelCampus to train any AI model. Use of Google Gemini is subject to Google's own API data-handling terms.
5. Third Parties We Share Information With
The following third-party service providers process data as part of delivering the service:
Razorpay — for processing online fee payments.
Resend — for sending transactional emails (such as account and notification emails).
Google Gemini (Google LLC) — for AI-assisted features, where enabled.
Cloudflare — as a content delivery and security provider for the public website.
Google Analytics — for aggregate, non-identifying website usage analytics on the public marketing site (not the logged-in application).
Browser push notification services (operated by Google/Mozilla/Apple as part of the browser itself) — to deliver push notifications to a device that has opted in.
We do not sell personal information to third parties for their own marketing purposes.
6. Data Storage and Security
Data is stored in a cloud-hosted database (MongoDB Atlas), isolated per school - one school's data is never accessible to another school on the platform. Data is encrypted at rest and all traffic to the platform is encrypted in transit (HTTPS). Access within a school is restricted by role (Administrator, Teacher, Accountant, Student, Parent), enforced at the server level. Database backups are taken regularly as part of our hosting provider's standard backup practices.
7. Children's Data
This platform is used by schools and coaching institutes to manage records belonging to students, who may be minors. Student and parent accounts are created and managed by the school/institution at the time of admission or enrolment; the school acts as the data controller for that relationship and is responsible for obtaining any parental/guardian consent required under applicable law before a child's information is entered into the platform.
8. Data Retention and Deletion
We retain student, parent, and staff data for as long as the school's account remains active on the platform, so that academic and administrative records stay available for school use. If a school's account is closed or a student formally exits a school, associated personal data is retained for up to 90 days (to allow for record transfers, disputes, or re-enrolment) and then deleted or anonymised, unless a longer period is required to comply with applicable law or the school's own record-keeping obligations. A school or individual may request earlier deletion by contacting the Grievance Officer below.
9. Your Rights
You may request access to, correction of, or deletion of your personal information held on the platform by contacting the Grievance Officer below or your school's administrator. We aim to respond to such requests within 30 days.
10. Grievance Officer / Contact
For privacy-related questions, complaints, or requests, please contact our Grievance Officer:
Grievance Officer, IntelCampus
Email: [email protected]
You can also reach us via our Contact Us page.
11. Changes to This Policy
This policy will be updated as the product and its data practices evolve. Material changes will be reflected by updating the "Effective Date" above; we encourage users to review this page periodically.